To manage App Users on the Platform, go to Settings - App Users. Here you can check App User Profiles, create or edit App Users, or deactivate their accounts.
To view and edit App Users, make sure you are logged into an Administrator account.
Creating an App User
You can add new App Users when someone new joins your team.
- In the App Users page, click on
Create New Userin the top right of the screen. - Fill out all details for this user, including their role.
- Click the
Savebutton on the bottom.
Deactivating an App User
If you would like to remove access to the platform for an App User (for example, if they leave your team), you can Deactivate that user.
- In the App Users page, click on the User you wish to edit in the App Users list. This will open their profile.
- Click the three dots ... next to the
Edit Profilebutton. Click on theDeactivatebutton that appears. - A window will pop up, to confirm whether to deactivate the App User. Click on the
Deactivatebutton. - Similarly, you can click on an Inactive Profile, then use the
Activatebutton to Reactivate the App User.