Introduction
ActivatePro can send real-time notifications to a Slack channel. This allows you to monitor your campaigns and messages, even when you are not logged in.
With the Slack Integration, you can receive the following notifications:
| Campaign failure notifications | See when a campaign fails and the reason for the failure |
| Message dispatch summaries | See how many users were rejected during message dispatch |
| Campaign success notifications | See when a campaign successfully dispatched |
| Imports | start and finish status of User- or Event-Imports |
Some example notifications below:
Setting up Slack Notifications
To get started, you should have the following Slack access:
- Ability to add Slack apps to your workspace
- Ability to add Slack apps to public channels
If you do not have these permissions, please contact your in-house Slack admin to get this access.
To add the App to your workspace, click the Add to Slack button below and follow the instructions.
You will see the following page in a new tab:
Click Allow.
If the permission is successfully granted, you will see the following:
Open your Slack application, and create a new channel for ActivatePro Notifications.
Send the following command as a message in this channel:
/xng connect <your_api_key>
Only you can see the command you sent on the channel. This ensures that the API key is not shared.
You can find your API key in the ActivatePro Platform, under Settings -> System Setup -> API Keys. Choose your Master API key..
Once the setup is complete, you will receive a Thank You message in the Channel.
If you encounter any problems during this setup, you can write to your Customer Success Manager, or to Customer Support.
You can remove ActivatePro notifications from a channel by using the following command:
/xng disconnect <your-api-key>